Advanced business phone service in the cloud with call recording, visual voicemail and powerful reporting capabilities.

Take control of your cloud-based office with VCO Voice, a powerful business phone system that provides advanced call center and reporting capabilities, in addition to business-grade PBX and unified communications features you've come to expect. It's easy to implement and fully scalable for a growing cloud-based office. VCO Voice is delivered seamlessly through VCO Desk, our virtual desktop solution, giving you complete control over your calling activity through desk phones, your computer and other mobile devices.

Integrate advanced voice technology into your everyday workflow



Easy to Use


Intuitive interface with little to no learning curve

Future Proof


Voice technology that will continue to evolve without you having to reinvest in new equipment

Scalable


Service grows or contracts as business dictates with no penalties for change

Reliable


Televantage is at the core of VCO Voice, leveraging high performance Intel voice processing technology

Minimal Investment


Save money with a low monthly fee per user, no PBX equipment to buy and reduced maintenance costs

Productive


Voice technology that can be integrated with your current workflows, increasing speed and efficiency for your team

Key Features



Point and Click Administration


Access all your administrative features, set up user permissions and monitor all aspects of your account through any web browser

Instant Messaging


Instant messaging is provided via a secure, easy to use interface and also provides presence, so you can know before you call if someone is available to talk

Visual Voicemail


Check voicemail quickly without the hassle of listening all the way through your messages. You can also jump in on a call in process with call screening

Call Monitoring


Monitor or participate on calls for training purposes and quality control

Controlled User Groups


Apply individual features to separate groups of users and contacts

Auto Attendant


Answer your phones automatically and offer your callers a wide range of interactive choices and routing options determined by your business rules

Why VCO Voice and Televantage

Televantage is a powerful enterprise-grade IP telephony system designed with built-in, best-in-class call center capabilities. VCO Voice leverages Televantage's advanced voice technology by integrating it with CRMs or other workflow management software. This combination of technologies provides you with a customized system, perfect for a high-volume transaction-based business. And, by using VCO Voice, you also get our customer service and expert technical team that can assist you with any service issues or customization options.